Shipping Policy

At Ines Venture, we are committed to delivering your travel products quickly and securely. Please read our shipping policy for information on delivery timelines, shipping areas, and more.

1. Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Duration

Estimated delivery times after dispatch are as follows:

  • Local/Within City: 2–3 business days
  • Other Cities (Domestic): 3–5 business days
  • Remote Areas: 5–7 business days

Please note: Delivery times may vary slightly due to external factors such as weather, courier delays, or peak seasons.

3. Shipping Charges

  • We offer free shipping on all orders above a certain amount (subject to promotions).
  • A standard shipping fee may apply to orders below the free shipping threshold, which will be calculated at checkout.

4. Cash on Delivery (COD)

  • We currently offer Cash on Delivery (COD) for all orders.
  • Please ensure someone is available at the delivery address to receive and pay for the order.

5. Shipping Areas

  • International shipping is not available at this time.

6. Delays and Notifications

  • If there is a delay in shipping or product availability, we will notify you via email or SMS.
  • You can contact our support team anytime to track your order.

7. Contact Us

If you have any questions regarding your order or shipping status, please reach out to us at:
📧 [email protected]